Howard
Dated: April 24, 2013
I am glad to have the best services on the vacations with my family through hotels.com. Found no problem of any type. Saved a lot and was able to enjoy within my limited budget
Zetri
Dated: April 08, 2013
Teaming up with my friends and had great vacations only because of Hotels.com. It was our first experience and they have really won our heart. I am fully satisfied with the services provided by them. No hassles and no hidden costs. Just a relaxed, cool and calm vacations at Hawaii.
June
Dated: April 01, 2013
I booked a hotel from hotels.com very early. Later on due to some problems I couldn't carry on my tour. I called their customer representative and asked them to cancel my reservation. With just few minutes, my reservation was cancelled and money was returned. In the past I had some awesome vacation time only because of hotels.com
moris
Dated: March 28, 2013
I travel a lot and using hotels.com for many years. The first thing that I like about it is that they provide all the information including pricing and facilities. They have very unique of booking the hotels and vacations which has never left me in trouble. Customer services is up to the mark as they help customers in getting the problem solved.
Ellefsen
Dated: March 15, 2013
Hotels.com is a place for tourists and travelers. I have visited many places such as Thailand, Singapore and Malaysia through Hotels.com and nothing went wrong. At first I was a little bit afraid to book through this site but after my first experience I became fan of it. Low cost, high quality services and great customer services are all the positives. Very curious to book my next vacation trip through this site.
Bekster
Dated: January 23, 2013
I had a chance to book hotel through Hotels.com. Well I have to say that they have offered me more than I have paid for. It had offered me luxurious stay with my family with delicious food, excellent room service and cooperative staff. I was also delighted with the hygienic conditions of the room and cleanliness. Thanks to hotels.com
Delini
Dated: January 09, 2013
I like to stay in hotels for pleasure and work. And when its time for reserving a luxurious hotel, there is no place better than hotels.com. Over the years, I have earned rewards that they offer to frequent customers. Once I had to cancel the reservation due to some personal matter and on one call they cancelled it and asked me if I need any more help.
Roni
Dated: December 31, 2012
It was my first time using hotels.com for vacations and simply I would like to say that it rocks. They have the best rates, no matter how much budget you have. There is a lot better services for customers as compared to others. I also used Coupons and saved 20% of the total charges. There is lot more on this website and I will definitely come again to enjoy my vacations next year. I would like to recommend it to my friends and other people.
Benny Evans
Dated: December 28, 2012
I cancelled my hotels.com reservation in the refundable time yesterday. At the start, i was worried that they will not cancel my reservation. But when i called their customer support line. It was answered within two rings and i asked him about canceling my reservation. He put me on hold, and i thought I was going to be put on hold for at least half hour. But he got back to me in 2 minutes and gave me cancellation number. I have to say that i received exceptional customer service.
Alanna Kremer
Dated: December 20, 2012
I choose this hotel because of their friendly cheap rates. We checked in on Saturday and yes our room was ready. We were welcomed by their representatives. Morning breakfast was so good. Also, room was very clean - I could smell no foul odors in the room or the lobby -- NO pet smells!! Gr8 services!
Richard
Dated: December 14, 2012
Good service. I have been using them for work and pleasure travel for a few years now. Whenever i call them, within a minute, somebody will answer me and I don't have to go through the stupid automated machines that ALL hotel chains put me through. Yes, you can say that they are a bit expensive. But using promotions available online, you can save big with them.
Mike
Dated: December 10, 2012
"I travel weekly for my job, I used to book Wyndham Rewards hotels, so I can accrue points - but it had nothing available in the area I was staying at. Decided to book with hotels.com was a good experience. The hotel was nicer than it looked in the pictures, so that was a pleasant surprise.
Micheline
Dated: December 07, 2012
I was little nervous when me and my sister had to fly to another city for work purpose. I had never experienced travelling before without my parents. I booked the hotel through this site and they helped me to have the price that I wished to. I am very happy with the staff and the awesome services they provide to their customers.
Redcliff
Dated: November 26, 2012
Every year near Christmas I love to spend vacations with my family. Hotels.com is the only place that I find very inexpensive. They provide the best quality services and also provide luxurious accommodation at cheap price. I love saving my money using coupons provided by hotels.com that offers huge discounts.
Belinda
Dated: September 14, 2012
It is like having the luxurious accommodation in economical price. Every year me and my husband spend our vacations at different place and Hotels.com has never compromised on quality of services and rates.